Free Shipping on All Orders
AlterRealiTee offers free standard shipping on all orders within the United States. No minimum purchase required.
Processing Time
All of our products are custom-made to order. Please allow 2–5 business days for your order to be produced and prepared for shipment. You will receive a shipping confirmation email with tracking information once your order has shipped.
Delivery Time
After your order ships, standard delivery within the United States typically takes 3–7 business days, depending on your location. Total estimated delivery time from order placement is 5–12 business days.
Please note that during peak seasons or holidays, processing and delivery times may be slightly longer.
Shipping Availability
We currently ship from this website to addresses within the United States only. For international orders, please visit our Etsy shop at alterrealitee.etsy.com, where we offer worldwide shipping.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number and a link to track your package. If you have not received tracking information within 7 business days of placing your order, please contact us at shel@alterrealitee.com.
Questions?
If you have any questions about shipping or your order, please don’t hesitate to reach out to us at shel@alterrealitee.com or visit our Contact page.